Online Blacklisted Casinos in 2024

Posted by Joseph Ellison . Last updated:

No one wants to deal with a blacklisted online casino, and the easiest way to avoid them is sticking to our well-reviewed, rigorously examined recommended casinos. However, if you are curious whether a certain site you have found is legit, you can find a list of the sites we think you should avoid below.

What Is a Blacklisted Casino?

In every line of business, there are unscrupulous actors that try to ruin a good thing for the rest of us. When it comes to online gambling, you can be sure that the sites we recommend as the top online casinos on the web are legit. However, we also keep an online casino blacklist — that is sites that have fallen below our strict standards and guidelines.

There are various ways for a blacklisted online casino to wrong their customers. Needless to say, you want to avoid these places and stick to our well-reviewed, trusted sites.

Reasons We Blacklist Online Casinos

We would not want to steer you wrong. Here we have listed some of the reasons on why and how we decide to blacklist casinos for your safety.

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Games and Software

A good selection of games will carry a casino to another level. User friendly games with great software is a must when it comes to a great casino experience.

Unsatisfactory Player Experience

Casinos should offer a fast and smooth gaming experience in this day and age. If a casino is reported to have a clunky and slow gaming experience, they will land on our blacklisted page. The games offered need to be up to standards, fast and reliable.

Rigged Software and Unfair RTP Rates

Fairness of games is one of the most important things in an online casino. This is why the legit casinos will often display their RTP(return to player) rate of their games. You should avoid casinos with unfair RTP rates.

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Customer Care

An online casino should be open with their practices to gain the trust of their players. They must also provide adequate ways of contacting their customer support team for assistance.

Failure to Address Player Complaints.

Every online casino, even the best ones can have player complaints occasionally. The amount of complaints and how they are handled is what really matters. Failure to address player complaints will lead to a casino being blacklisted.

No/unresponsive Customer Support

All casinos will have a customer support team dedicated to helping players with any problems they might face. If a casino does not provide a good customer support to help their players, or any customer support at all, they will be in our blacklist.

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Security and Trust

Casinos are handling delicate personal information and the hard earned money of their players. Because of this, top casinos will have state-of-the-art security software and they must be licenced by the authority in their region.

No License From a Legitimate Body

All online casinos have to operate with a licence from an authority such as NGB or MGA. The details of these licences need to be displayed on the website. If the casino doesn’t have a licence from an authority, it will be untrusted and blacklisted.

Inadequate Security Standards

Security is very important when it comes to online casinos. A good site will do everything in its power to protect the player’s personal details. If a casino is not providing their means of protection and encrypted connections, they are risking their players information and leaving an open door for identity theft and fraud.

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Banking and Money

A big win can quickly turn upside down if the casino is making it harder for their players to withdraw money. When reviewing casinos, we will always test various withdrawal methods.

Complicated Withdrawal Procedures

You should avoid a casino if it is not offering an easy to understand and smooth withdrawal process. If it feels like you need to jump through hoops to get your money, you can be sure that casino will be in our blacklist. Once a player places a request for withdrawal, the earnings should appear in their bank account or digital wallet within the mentioned time frame.

Few Accepted Withdrawal Methods

Most casinos will offer numerous ways of payment and withdrawal methods to their players. If a casino if only offering a small selection of widely unsupported payment methods, they will end up in our blacklist. You should avoid sites with unpopular methods of payment and withdrawal.

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Bonuses and Promotions

Online casinos offer players a lot of bonuses and promotions. Sometimes these bonuses and promotions are too good to be true or they come with requirements that render them useless. We will always check the terms and conditions to ensure casinos offer fair deals for their players.

Unclear Terms and Conditions

Some bonuses and promotions come with complicated terms and conditions, specifically designed to confuse the players. In some cases, bonuses and promotions are listed without all the requirements that need to be met to take advantage of them. We strongly recommend avoiding sites with unclear terms and conditions.

How to Tell a Safe Site from a Blacklisted Casino

Look for the following pros and cons when evaluating whether a site is one of the safest online casinos.

What to Look for in an Online Casino

  • Encryption Security
  • Licensed by a Casino Agency
  • Audited by a Trustworthy Source

How to Avoid Blacklisted Online Casinos

  • No Real Way to Reach Customer Service
  • Red Flags in Encryption or Safety
  • Few Banking Options, with Little Convenience
  • No Reviews or Audits from Industry Experts

Blacklisted Operators June 2024

  • winpalace casino logo
    WinPalace Casino
    • Slow payouts
    • Frequent user complaints
  • slots jungle casino logo
    Slots Jungle
    • Denied Payouts
    • Poor Customer Service

What To Do If You Have a Problem with an Online Casino

If you encounter a problem with an online casino, you have options. Sometimes, taking the issue to a third-party can help bring about a resolution. And, at the least, you can help prevent other people from making a similar mistake in the future.

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With more than a decade of experience under our belt, the team at Gamble Online has been constantly striving to serve as the world’s leading resource to online gambling since 2008.

In that time, we’ve learned a lot. Our team of experts (now more than 20!) put their money where their mouths are, playing for real money on all the sites we recommend. As of 2024, we’ve provided over 200 independent and thoroughly-researched reviews to millions of players all around the world.

Our mission is to make it as easy as possible for you to gamble – safely­ – online. If you have any questions, want to get in contact, or have a bad experience to report, we’d love to hear from you.

Learn More About Us

Joseph Ellison

Joseph is a dedicated journalist and horse racing fanatic who has been writing about sports and casinos for over a decade. He has worked with some of the UK's top bookmakers and provides Premier League soccer tips on a regular basis. You'll likely find him watching horse racing or rugby when he isn't writing about sport.

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